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Reviews

At M & W Heating and Air we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
133 Reviews

Deborah Carpenter
04/10/2025
Located in Macon
Clifton was very professional and worked to solve the issues. Thank you.
Service: System Repair
Expertise
Cleanliness
Pamela Thorne
04/08/2025
Located in Lizella
M & W is the only Heating & Air Company we use. We have trusted them for a very long time. They are always dependable and efficient. I always recommend them to friends and family. Trustworthy company!
Service: System Repair
Expertise
Cleanliness
Patricia Carr
04/08/2025
Located in Lizella
Great company.
Service: New System Installation
Expertise
Cleanliness
Morgan Ruiz
12/30/2024
Tony and his team at M&W Heating and Air are AMAZING!! They were so quick to address our issues. They were knowledgeable on my old HVAC unit and were reasonable priced. This is the 3rd time I have used this company (not all on the same property :) and they have done amazing all 3 times. If you need a GOOD HVAC company give M&W a call.
Jay Gettmann
12/04/2024
Located in Macon
Most of the time people write reviews when they have had problems. I had problems but M & W gave their all to make it right. First of all my furnace died the Sunday before Thanksgiving. Even though they were booked up, they had an installation crew here by that Wednesday. Every member of this organization is friendly and professional. We had problems though. The unit kept shutting down. I called all hours of the night and weekend and a professional came to my home. This was a persistent problem. I had to call them multiple times. I was a network engineer for a while and I understand how sometimes it takes a while to figure out the solution. After 5 or 6 trips to my house, they resolved the issue. One of the owners, Mark came the last 3 times himself. Even though the problem was resolved, z mark said that he didnt trust the unit and would have a new unit installed today. I will always call and trust this company with my HVAC needs from now on.
Service: New System Installation
Expertise
Cleanliness
Kthomp Thomp
10/22/2024
I would recommend M & W… Heating and Air Recommended by a friend they showed up on time when they are called. I had the repair done with the fair price on my heating unit very satisfied. Chris Thompson Macon Ga
Soles Sheila
06/25/2024
Located in Lizella
Very pleased with installation of new HVAC system. Courteous techs. Quick response time every time. Great company!
Service: New System Installation
Expertise
Cleanliness
M S
06/18/2024
We are sincerely grateful for M&W. They were fast, efficient, and very friendly. It's such a relief to have cold air again. We will definitely be recommending them to friends.
Agnes Sinclair
06/16/2024
Located in Macon
I sit here in my living room, the air isn't as cool as it should be. My first response was to put my head in my hand, wondering what am I going to do. As a born again Christian, the Holy Spirit says to call M&W. They have repaired my heating until a couple times. I wouldn't call anyone else for my air. Bubba was the man for that job, with the MOST reasonable price I'm sure.
Service: System Repair
Expertise
Cleanliness
Nick Dellinger
05/13/2024
Cheriebfl
05/01/2024
Always try to get to me as soon as possible. Always friendly.
Linda Howard
10/20/2023
Located in Macon
Using M & W for years. Professional, friendly and knowledgeable. Bubba is always on time and fixes the issues. They put a new unit in a couple years ago. Adam came out for maintenance this week. Prompt, friendly and professional.
Service: Preventive Maintenance
Expertise
Cleanliness
Alex Diaz
10/13/2023
I love M&W Heating and Air. They are very professional and responsive. Since I started to use them a few years ago, I wont use no one else. They are attentive and do great work. Pricing is very reasonable. Thank you for always being there when I have needed you guys. Blessings.
Hannah Stewart
09/14/2023
This is Jessica, the property manager at Robins Landing in Warner Robins, GA. Austin is by far, the best tech I have ever had out here. I would rather have Austin, Bobby, or Chandler here. These guys are truly the nicest! Thank you for continuing to service me here at Robins Landing Apartments!
Alex Diaz
08/16/2023
Located in Juliette
I love M&W Heating and Air. They are honest, polite and very attentive. Since I started to use them a couple of years ago, I wont use no-one else. They provide a great service at a reasonable price. Thank you all for always being responsive and punctual. Blessing.
Service: System Repair
Expertise
Cleanliness
Patti Temple
08/11/2023
Located in Roberta
In last months I was treated to the hard working duo of Austin Richards and Bobby McCranie. Both being hard working and very knowledgeable about what they were doing to keep me in air conditioned office. Pleasant to work with, very well mannered and extremely knowledgeable about their position with M & W Heating in Air. It was truly a treat to treated as they treated me and deserve to have a raise. I really was very impressed by their manners and the knowledge of what field they have chosen---Heating and Air Condition. Thank you so very much to both of these young men.
Service: System Repair
Expertise
Cleanliness
Jason Blankeship
08/11/2023
Located in Macon
Amazing company. My wife and I decided to upgrade our system, and we called M&W. They sent the "HVAC whisper" Austin out. To no fault of his on, the upgrade piece was received from the distributor with missing parts. Austin could have, just walked off the job and returned later, instead he serviced our unit, vacuumed up the catch tray, and inspected everything. As we do not have a brand new unit and ours has been working particularly hard over the summer, problems arise with age. Austin and M&W could have easily made an additional $500 for our family; however, when Austin returned with the correct parts, he tracked down one loose wire, corrected the issue, and did all of this at no additional charge. I am not one who enjoys crawling into an attic at 130+ degrees, but I appreciate those who do. I also appreciate thorough customer service and skilled expertise, as this seems to be a dying art in our country. What I appreciate more is Austin's and M&W's care and honesty in looking after my family. Excellent job Austin, and M&W continues to be our go-to HVAC company.
Service: System Repair
Expertise
Cleanliness
Cynde M Dickey
08/10/2023
Located in Musella, Georgia 31066
Definitely would recommend M&W Heating and Air Quick service with great people.
Service: System Repair
Expertise
Cleanliness
Barry Stapleton
08/05/2023
Located in Forsyth
Record setting heat & a/c goes out. Mark quickly gets us going with a new unit. Very reasonable price & excellent service. Will definitely use again.
Service: New System Installation
Expertise
Cleanliness
Al Barnett
07/31/2023
Located in Macon
Our unit stopped cooling last Friday around noon and it was very hot outside . I called and Adam arrived around 5:00pm and quickly diagnosed the problem as a start capacitor. He replaced the faulty item and got us cool again. All for a very reasonable price.
Service: System Repair
Expertise
Cleanliness
Charlie Gunnels
07/21/2023
Located in Macon
From making the call & speaking w/receptionist to the technician all friendly & fast service. Dependable, trustworthy & cleanliness. Have used them on several occasions & lots of family members rely on M&W also. Supporting Local.
Service: System Repair
Expertise
Cleanliness
Jana Lane
07/13/2023
M&W has had my air contract for two years now and has done a fair and honest job. Their workers are trustworthy and have done a great job and their prices are fair.
Duane Price
07/06/2023
Located in Lizella
We have used & recommended M&W for as long as they have been in business. They are honest and stand behind their work with integrity. You will not be disappointed.
Service: System Repair
Expertise
Cleanliness
John Cleaves
06/13/2023
I love this place! Super fast service and very dependable
Blake Garriosn
06/11/2023
Austin went out of his way to help me get my AC fixed. Top notch service and M&W heating and air has gained a customer for life. Thank you!!
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