Reviews

At M & W Heating and Air we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 133 Reviews

Morgan Ruiz
12/30/2024
12/30/2024
Tony and his team at M&W Heating and Air are AMAZING!! They were so quick to address our issues. They were knowledgeable on my old HVAC unit and were reasonable priced. This is the 3rd time I have used this company (not all on the same property :) and they have done amazing all 3 times. If you need a GOOD HVAC company give M&W a call.

Jay Gettmann
12/04/2024
Located in Macon
12/04/2024
Located in Macon
Most of the time people write reviews when they have had problems. I had problems but M & W gave their all to make it right. First of all my furnace died the Sunday before Thanksgiving. Even though they were booked up, they had an installation crew here by that Wednesday. Every member of this organization is friendly and professional. We had problems though. The unit kept shutting down. I called all hours of the night and weekend and a professional came to my home. This was a persistent problem. I had to call them multiple times. I was a network engineer for a while and I understand how sometimes it takes a while to figure out the solution. After 5 or 6 trips to my house, they resolved the issue. One of the owners, Mark came the last 3 times himself. Even though the problem was resolved, z mark said that he didnt trust the unit and would have a new unit installed today. I will always call and trust this company with my HVAC needs from now on.
Service: New System Installation

Agnes Sinclair
06/16/2024
Located in Macon
06/16/2024
Located in Macon
I sit here in my living room, the air isn't as cool as it should be. My first response was to put my head in my hand, wondering what am I going to do. As a born again Christian, the Holy Spirit says to call M&W. They have repaired my heating until a couple times. I wouldn't call anyone else for my air. Bubba was the man for that job, with the MOST reasonable price I'm sure.
Service: System Repair

Hannah Stewart
09/14/2023
09/14/2023
This is Jessica, the property manager at Robins Landing in Warner Robins, GA.
Austin is by far, the best tech I have ever had out here. I would rather have Austin, Bobby, or Chandler here.
These guys are truly the nicest!
Thank you for continuing to service me here at Robins Landing Apartments!

Alex Diaz
08/16/2023
Located in Juliette
08/16/2023
Located in Juliette
I love M&W Heating and Air. They are honest, polite and very attentive. Since I started to use them a couple of years ago, I wont use no-one else. They provide a great service at a reasonable price. Thank you all for always being responsive and punctual. Blessing.
Service: System Repair

Patti Temple
08/11/2023
Located in Roberta
08/11/2023
Located in Roberta
In last months I was treated to the hard working duo of Austin Richards and Bobby McCranie. Both being hard working and very knowledgeable about what they were doing to keep me in air conditioned office. Pleasant to work with, very well mannered and extremely knowledgeable about their position with M & W Heating in Air. It was truly a treat to treated as they treated me and deserve to have a raise. I really was very impressed by their manners and the knowledge of what field they have chosen---Heating and Air Condition. Thank you so very much to both of these young men.
Service: System Repair

Jason Blankeship
08/11/2023
Located in Macon
08/11/2023
Located in Macon
Amazing company. My wife and I decided to upgrade our system, and we called M&W. They sent the "HVAC whisper" Austin out. To no fault of his on, the upgrade piece was received from the distributor with missing parts. Austin could have, just walked off the job and returned later, instead he serviced our unit, vacuumed up the catch tray, and inspected everything. As we do not have a brand new unit and ours has been working particularly hard over the summer, problems arise with age. Austin and M&W could have easily made an additional $500 for our family; however, when Austin returned with the correct parts, he tracked down one loose wire, corrected the issue, and did all of this at no additional charge. I am not one who enjoys crawling into an attic at 130+ degrees, but I appreciate those who do. I also appreciate thorough customer service and skilled expertise, as this seems to be a dying art in our country. What I appreciate more is Austin's and M&W's care and honesty in looking after my family. Excellent job Austin, and M&W continues to be our go-to HVAC company.
Service: System Repair

Al Barnett
07/31/2023
Located in Macon
07/31/2023
Located in Macon
Our unit stopped cooling last Friday around noon and it was very hot outside . I called and Adam arrived around 5:00pm and quickly diagnosed the problem as a start capacitor. He replaced the faulty item and got us cool again. All for a very reasonable price.
Service: System Repair
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